All merchandise is guaranteed against manufacturing or material defects. Any item found to be defective in manufacturing or material will be repaired or replaced at no charge.
Merchandise Returns, Exchanges, and Order Cancellations must be made within seven (7) days of date of Purchase. Exchanges receive 100% credit towards a future purchase unless the item is a special order or custom order. All refunds, straight returns and order cancellations will be subject to a 10% restocking fee. No Exceptions. Credit card fees will not be refunded. Sale Case items are absolutely not refundable.
Returns, refunds or exchanges are not permitted if the item has been used, worn, or altered from its original condition in any way (including sizing, engraving or the removal of links or tags, etc.).
Special order or custom order items, and deposits for special or custom orders, are not returnable and are not refundable under any circumstances.
Charges and payments for repairs or servicing are for the work performed and are not refundable. All service or repair work is warranted for one year from date of service.